Klachtenbeleid

If you have any complaints regarding your order or our service, please contact us at:

📩 info@samedyshop.com
📞 073-142 37 71

⏱ Response time: within 48 hours.

Complaints are handled fairly and transparently in accordance with German and EU consumer protection regulations.

If you are not satisfied with the outcome, you may contact the European Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr/